Upgrade delay
Had an upgrade done device was delivered suprisingly earlier than expected how ever the device needed a replacement Sim card which was not in the parcel contacted the upgrade department was told the Sim would be delivered with in 3-5 working days let's just say I still have not Recieved the Sim card
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Vodacom's replyOfficial
03 Jun 2020, 08:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jun 2020, 08:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team