Upgrade delay
<p>I've done an upgrade on one of my contract telephone numbers.</p> <p>After several attents online I've been told to go in store and update my details.</p> <p>Okay details was updated in store. Done the upgrade online once more.</p> <p>3 days later still waiting for a call to confirm the upgrade.</p>
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Replies (3)
Vodacom's replyOfficial
02 Mar 2017, 11:28Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Mar 2017, 11:28
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
04 Mar 2017, 14:06As per telephonic discussion,feedback provided.
REgards
FM
Best regards,
Vodacom's reply04 Mar 2017, 14:06
Official
As per telephonic discussion,feedback provided.
REgards
FM
Best regards,
's updateReviewer Update
27 Mar 2017, 10:31Please note that I've loged a new complain for the same upgrade service.
The Selfie stick was never delivered and I request reimbur*****t for it.
Thank you
's update27 Mar 2017, 10:31
Reviewer Update
Please note that I've loged a new complain for the same upgrade service.
The Selfie stick was never delivered and I request reimbur*****t for it.
Thank you