JvdW
Janice van der Westhuizen

1 reviews | Active since Dec 2018

25 May 2022, 08:36

UPGRADE DATE INCORRECT AFTER VODACOM MESSED MY ACCOUT UP

MORNING VODACOM

EVERY MONTH SINCE 26th OF MARCH 2022 I NEED TO STRUGGLE!!!!!!!!!!!!!!!!!!!!!! SEE MY EMAILS BELOW REGARDING THE WHOLE INCIDENT HAPPEND!!!!!!!!!!!!!

WHY IS MY UPGRADE IN 01 July 2024?????????????????????????

VODACOM F..... MY ACCOUNT UP!!!!!!!!!!!!!!!!!!!!!!! NOT ME!!!!!!!!!!!!!! INCOMPATANT CUSTOMER SERVICE AGAIN!!!!!!!!!!

I WAS SUPPOSED TO UPGRADE END OF JULY 2022, NOW I SEE ITS ON THE 01 OF JULY 2024!!!!!!!!!!!!!!!!!!!

AGAIN THIS IS HAPPENING TO ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I NEED THIS SORT, NOW TO UPGRADE END OF JULY 2022!!!!!!!!!!!!!!!!!!!! VODACOM MESSED UP MY ACCOUNT

DUE TO A NEW PERSON INCOMPATANT IN HIS JOB AND NOT BEING SUPERVISED!!!!!!!!!!!!!!!!!!!! I WANT TO UPGRADE END

JULY 2022, THIS YEAR, DO YOU UNDERSTAND?

MY NUMBER IS ***

EMAIL: THE EMAIL I AM USING NOW

VODACOM IS USELESS AS ALWAYS!!!!!!!!!!!!!!

I AM SERIOUSLY GOING TO ANOTHER SERVICE PROVIDER REALLY I AM FED UP WITH THIS BULLS....

ITS AS IF YOU PEOPLE DONT CARE!!!

REGARDS

JANICE VAN DER WESTHUIZEN

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0
Replies (1)
Vodacom
Vodacom's reply25 May 2022, 10:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team