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Tshedi M
1 reviews | Active since Oct 2019
25 Oct 2019, 12:01
Upgrade Data Misinformation
I am unhappy that the data I was promised with the upgrade isn't provided. How am I supposed to setup a new phone now with data that om getting next month?
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
25 Oct 2019, 14:04Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply25 Oct 2019, 14:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
TM
Tshedi M's updateReviewer Update
26 Oct 2019, 17:46How long does it take you to make contact after you undertake to do so?
I'm waiting for your consultant to contact me. It is over 24 hours now
I'm waiting for your consultant to contact me. It is over 24 hours now
TM
Tshedi M's update26 Oct 2019, 17:46
Reviewer Update
How long does it take you to make contact after you undertake to do so?
I'm waiting for your consultant to contact me. It is over 24 hours now
I'm waiting for your consultant to contact me. It is over 24 hours now
TM
Tshedi M's updateReviewer Update
29 Oct 2019, 11:24Still waiting.....
TM
Tshedi M's update29 Oct 2019, 11:24
Reviewer Update
Still waiting.....