Upgrade converted to new contract.

Item: Vodacom
Rating: 1
Author: Shaleen R

I have recently UPGRADED my contract. Vodacom has not upgraded instead they have issued me with a new contract. I do not need two contracts,I only needed to upgrade. I have emailed and called numerous times yet no one has assisted me.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

14 Nov 2020, 13:07

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply14 Nov 2020, 13:07

Official