1 reviews | Active since Jan 2021
Upgrade contract with misleading information
<div>I am not happy with vodacom upgrade center as they gave me wrong information that was misleading. I was due for a upgrade and when I spoke to the sales lady that was helping me over the phone to do an upgrade she gave me false information. I kindly asked he if they will b charging me for 2 devices in my upcoming month and she said to me NO vodacom won't charge you for 2 device as you will be finishing paying of your old device in January and only in February I would be charged for the second device. All of a sudden on my statement it shows that I will be charged both devices this month. I called them twice they keep saying we send and email to the supervisor and the supervisor will get back to you. It's been a week and no one has called me with the recordings. I am so furious and not happy at all with the misleading information I got... They need to step up and come to the party. </div>
