1 reviews | Active since May 2016

21 May 2016, 04:27

Upgrade contract not being honored

<p>I am disappointed in the service I am getting since my upgrade of my Vodacom cell phone contract this year in January. And this is for a high end contract. As per the upgrade contract I have 1GB recurring data in addition to what is received in the S plan. However, each month this additional 1GB data is not being uploaded unless I call and complain. This month again I had complained two weeks ago but so far no action has been taken. I would like this sorted as soon as possible. Thanks.</p>

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Replies (1)
Vodacom
Vodacom's reply21 May 2016, 06:26
Official

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback.

Regards

Vodacom Consumer Website Team