SL
Shane L

1 reviews | Active since Mar 2018

07 Mar 2018, 14:04

Upgrade conflict

Went for upgrade only to find available packages more expensive for less data, minutes than you get on my current contract. R349 for 100mb and 75 minutes, when current is R250 for 500mb and 200 minutes? Need an upgrade quite urgently but nobody can help. Guy was very helpful but what is Vodacom doing?

0
Replies (3)
SL
Shane L's update07 Mar 2018, 14:06
Reviewer Update
Please email me as my phone is currently not working
Vodacom
Vodacom's reply07 Mar 2018, 16:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply11 Apr 2018, 14:30
Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Dominic

Best regards,