SK
Sarah-Jane Koekemoer
1 reviews | Active since Jun 2020
20 May 2022, 21:59
Upgrade complaint
Can someone please contact me with regards to the upgrade which was done today. I was given the incorrect details by Mlungisi Dube of the upgrade package. Left 2 messages for the Team Leader, the Kedi Mokgobo to call me and no call. This is totally unacceptable. I am highly disappointed and annoyed
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Vodacom's replyOfficial
22 May 2022, 09:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 May 2022, 09:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team