Upgrade cancelled

<p>When it was time to upgrade my phone there wasn't any deals that I had a particular interest in. Then a deal came along that I was intrested in so I app**** for the deal. Once I app**** for this deal I received my confirmation that my upgrade was done. On the confirmation it was noted that the phone I wanted is out of stock. I could understand that the phone is out of stock bcause its a popular phone. After about a week I phoned to enquire what will be the ETA of my phone only to be informed that my order was cancelled due to no stock available in the colour I ordered. I then asked if there is any stock available regardless of the colour and I was inform that there were phones available in diffrent colours. I then asked if they could change my order, but because the order was cancelled and I ordered the phone online They couldn't help me. I then proceded to order a phone that in stock. I couldn't complete my order due to a error on the website and I was given a reference and a message that they will call me back. I then waited about 24 hours and then I phoned them again. Just to find out that my order was cancelled again and that there is no stock available for the phone that I want even though the website shows available stock in two colour for this phone.</p> <p> </p> <p>So I only have one question, why is my order being cancelled? I was willing to wait for the stock to become available. </p>