Upgrade cancellation

Item: Vodacom
Rating: 1
Author: Eddie J

<p>I have spent the past two weeks trying to cancel my upgrade from Vodacom. The service would have to improve to call it BAD! I have been a customer for almost 20 years, one would expect better service. I am planning on cancelling my contract and moving over to Telkom Mobile, I get far better service from them on my bussiness contract.</p>

Helpful (0)

Replies (2)

Vodacom's replyOfficial

03 Jul 2016, 04:39

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback.

Regards

Vodacom Social Media Team

Best regards,

Vodacom's reply03 Jul 2016, 04:39

Official

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback.

Regards

Vodacom Social Media Team

Best regards,

Eddie J's updateReviewer Update

28 Jul 2016, 08:16

Thank you Hellopeter. This post has sorted out the problem within 2 days. New upgrade done, happy customer.

Eddie J's update28 Jul 2016, 08:16

Reviewer Update

Thank you Hellopeter. This post has sorted out the problem within 2 days. New upgrade done, happy customer.