LM
Lesego M
1 reviews | Active since Oct 2022
02 May 2023, 10:29
Upgrade cancelation
Good day, I trust you well, I have requested for the upgrade to be canceled however I still receive this message Your order has been successfully processed. Our courier partner will send you your waybill tracking number via SMS - Vodacom :) yet my matter has been escalated, I'm so disappointed
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Vodacom's replyOfficial
02 May 2023, 11:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 May 2023, 11:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team