NR
Nadia R
1 reviews | Active since Feb 2012
06 Jul 2017, 08:29
Upgrade Call Back
<p>After approximately 10 days and 2 call back requests regarding upgrade ( which i received a message for stating 24 hour call back). I have yet to hear anything.</p> <p>I would just like to know whether Vodacom is indeed interested in keeping my contract of 10+ years, as at this stage I dont need too much persuading to move to a new provider.</p>
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
06 Jul 2017, 08:38Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Jul 2017, 08:38
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Jul 2017, 16:33Good day,
As per our telephonic discussion, this query has been resolved.client was contacted by upgrade team
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
Vodacom's reply06 Jul 2017, 16:33
Official
Good day,
As per our telephonic discussion, this query has been resolved.client was contacted by upgrade team
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,