1 reviews | Active since Aug 2014
Upgrade but not received my phone
<p>I made an upgrade at vodacom online but still not received my phone.Every time I phone they can not assist and said they will call back,that do not happen.</p> <p> </p> <p>I really unhappy as I always pay my account on time </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I phone vodacom again and still the call agent were not able to assist me .Vodacom did not even phone me back with a solution It looks like our money is good enough when it suits them but when we need help they do not care
I phone vodacom again and still the call agent were not able to assist me .Vodacom did not even phone me back with a solution It looks like our money is good enough when it suits them but when we need help they do not care
On 7 July I phone again for my upgrade at vodacom online and every time they put me on hold for more than 5 minutes and can not and every time they escalling my order to the couriers.
It is the worse service I have got and not even deserve a star
On 7 July I phone again for my upgrade at vodacom online and every time they put me on hold for more than 5 minutes and can not and every time they escalling my order to the couriers.
It is the worse service I have got and not even deserve a star
Dear Willem,
As per our records your matter has been resolved.
Regards,
Cassandra
Dear Willem,
As per our records your matter has been resolved.
Regards,
Cassandra