1 reviews | Active since Nov 2013
UPGRADE BUT NO PHONE
I am so frustrated - called in last week to do upgrade spoke to kgomotso moeng - ordered my phone as the voice recording will show - had to wait for her to confirm colour , etc - she then told me it will be delivered in 3-5 working days. I will be contacted by relevant parties , etc . I wanted the ps4 for R200 extra but not avail when ordering telephonically hence the 1gig data free per month for 24months. - I called in today to query delivery to be told that no device was ordered but contract was upgraded ????? SERVICE SUCKS AND I HAVE 2 CONTRACTS WITH THESE PEOPLE ...
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear client,
We would always strive to provide our customers with positive feedback.
With reference to your written request.
A request was submitted to the relevant supporting team for further review regarding an investigation to be done.
Warm regards,
SS
Dear client,
We would always strive to provide our customers with positive feedback.
With reference to your written request.
A request was submitted to the relevant supporting team for further review regarding an investigation to be done.
Warm regards,
SS