Upgrade but no delivery of device

<p>I did an upgrade on the 3rd September on ********** 834, a data line. I gave the cell number whereby RAM couriers should contact me, but they contacted me on the data line, thus I received no parcel.</p> <p> </p> <p>I called Vodacom again on 7th only to find my details were not updated by RAM. After numerous promises and calls to Vodacom and RAM I still got no delivery.</p> <p> </p> <p>I have cancelled my upgrade on 12th September and lost my faith in Vodacom.</p> <p> </p> <p>The service I received was very bad.</p> <p> </p> <p>I would in future do upgrades at a store instead of choosing an online or telephone option .</p> <p> </p> <p> </p>