Upgrade billing is a joke, call center support even worse.

<p>I have upgraded from a Smart M to Smart L on the 14th October and was informed that the Smart L would take effect from November. My bill now for October Shows 2 Smart L subscription charges. I have tried going in store and they could not assist me, I have now bee on a call for 30 min talking to 5 Diffrent agents, none of which could help me, 1 of which transfered my call to the customer care after asking to speak to her supervisor anther just cut the call completely. This is really a last resort to get some kind of assistance from Vodacom who frankly dont seem to care that they are wasting thier customers time or money.</p>