Upgrade Benifits not met by Serive provider
<p>I upgraded my Vodacom Red contract. Part of the deal was a super rugby jersey and Beats solo headset. I received the headset but have now been trying for over a month to get my rugby jersey. After nymerous phone calls I have not been able to establish where it is. Vodacom uses a third party to hande this and They are happy to render poor service and send me from pillar to post. I have an order nr and would appreciate if Vodacom can have this issue resolved.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Robbie Nienaber,
As discussed, your query has been addressed and resolved.
Thank you for your patience.
Regards,
UW
Dear Robbie Nienaber,
As discussed, your query has been addressed and resolved.
Thank you for your patience.
Regards,
UW
