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Ernest M

1 reviews | Active since Jan 2026

04 Jan 2026, 13:51

Upgrade ****

My contract period ended and a vodashop contacted me to extend, but this was a full upgrade and I am very unhappy. Made numerous calls to vodacom with no success. What is the next step…

0
Replies (5)
Vodacom
Vodacom's reply04 Jan 2026, 14:10
Official
 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards, 
Vodacom Consumer Website Team 

Vodacom
Vodacom's reply05 Jan 2026, 07:39
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
EM
Ernest M's update08 Jan 2026, 18:36
Reviewer Update
I was contacted 6 January, no resoltution yet.
EM
Ernest M's update15 Jan 2026, 12:21
Reviewer Update
Good day

Do you have any update available?
EM
Ernest M's update28 Jan 2026, 01:24
Reviewer Update
No feedback or resolution, very dissapointed