IP
INDIRA P
1 reviews | Active since Aug 2021
01 May 2024, 18:00
******* UPGRADE
I have been waiting for 4 months for an ******* upgraded handset to be collected from me. Thabile Shange is attending to this matter and up to today I am still in possession of the handset. Thabile is aware that Elite mobile caused the error. I am sick and tired of phoning Thabile to no joy. If this issue is not resolved within the next 3/5 working days, I will lay a complaint with ICASA.
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Vodacom's replyOfficial
02 May 2024, 07:34Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 May 2024, 07:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team