TT
Tshidi T

1 reviews | Active since May 2016

26 May 2016, 12:24

Upgrade

<p>I have been trying to upgrade my number for the pass two week.</p> <p>The new change of syteem that you have implemented is not working for me</p> <p>i have called you contact centre for the past 2 week, trying to get an order number regading the ordering of my upgrade, your contact centre has been promising to call me back and they dont. 3 consultants have promised to escalate my query, and it was only done when i called the 4th time.</p> <p> </p> <p>I would appreciate if i had an order number, because this is rediculous, i have never experienced this service from you and i am really dissapointed at the lies that your contact centre agents have been informing with</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply27 May 2016, 05:53
Official
Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team

Best regards,