********* upgrade

My mother has yet again been conned by Vodacom. She had a contract that was on outside of the term and then even after I emailed POA saying not to co tact her but me for any future queries etc. Vodacom called her and did a upgrade you will notice for 10+ years she had a contract she does not use data yet you ********* upgrade het to a 20GB data contract. Then only the day after the contract supposedly started send the quotation. This is ***** and if nor canceled immediately will be reported accordingly