Upgrade

If it wasn't for the person that assisted me this morning (who was very helpful - wanted to assist and get this upgrade complete), I would have cancelled my contract there and then. 3 hours later I still wasn't upgraded due to the fact that I am on the 3D system. He tried everything he could think of was on the phone with the IT department (Which according to me is definitely not up to scratch) This is now an entire month that I am unable to upgrade. Seems like Vodacom decided to randomly pick people and use them as test subjects to test a new system that never even should be in Beta phase. I am really disappointed and as my previous complaint states I might be thinking of moving to a different supplier soon as I currently have no joy with this upgrade. This was escalated so many times that I don't think it can get escalated any higher.<br>