NP
Nethanel P
1 reviews | Active since Mar 2021
12 Mar 2021, 20:12
Upgrade
Did a upgrade this month gave the phone back in because the phone battery was heating up and gave ot back within the 7 days was been told that the contract will be reverse within 10 days now. Only end of the month. Now i cant go work because i do not have a smart phone. They wamt me to pay as normal. Promised call backs from managers in the upgrade department no one calls. Spoken to a lady there call drop never call back poor service
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Vodacom's replyOfficial
13 Mar 2021, 09:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Mar 2021, 09:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team