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SYLVAN QUINTIN ROMEO VOLMINCK
1 reviews | Active since Jul 2011
22 Jun 2021, 19:40
UPGRADE
Since my last complaint on 19 May 21, My issue still not resolve. The consultant contacted me a couple of times and still my issue not resolved. He gave me his contact details but I struggle now for the last week to get hold of him. The contract upgrade is not what was agreed upon. I am really not happy with the service. 3 months after the upgrade and the contract bill is different every month. Vodacom can this please be sorted out or cancel the upgrade because you in breach of contract. It is still not what I signed up for.
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Vodacom's replyOfficial
22 Jun 2021, 21:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Jun 2021, 21:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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SYLVAN QUINTIN ROMEO VOLMINCK's updateReviewer Update
24 Jun 2021, 15:25It's 24 June 2021 and NO rersponse from Vodacom.. I am going to be very upset if this issue is going to affect my monthly bill. I am recently experiencing too much issues with Vodacom.
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SYLVAN QUINTIN ROMEO VOLMINCK's update24 Jun 2021, 15:25
Reviewer Update
It's 24 June 2021 and NO rersponse from Vodacom.. I am going to be very upset if this issue is going to affect my monthly bill. I am recently experiencing too much issues with Vodacom.