FJ
Frans J
1 reviews | Active since Sept 2022
12 Sept 2022, 16:46
Upgrade
They rep**** to my last review that they would have a consultant to contact me. To date they have still not done so. I phoned Elite Mobile and they are now looking into the fact that they have been deducting these amounts of R150 and R159 from my account which they claim is a death insurance and for support which I never agreed to, only the upgrade. I will now wait there reply as well.
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Vodacom's replyOfficial
13 Sept 2022, 08:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Sept 2022, 08:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team