SH
Sifiso H
1 reviews | Active since Jul 2015
10 Jul 2015, 14:57
Upgrade
I upgraded my phone contract with Vodacom. The salesman did not explain everything to me. I signed a contract thinking I'll be paying less than what I was paying before. When I went to report this, the manager promised to call me the following day as the the salesman was off duty. He never called but the salesman called and he apologised. I told him I wasn't happy. He then said he'll call after 30 minutes but he didn't. I called the manager the following day and he said he can't help me as I signed all the documents and the salesman said he explained everything.
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Replies (1)Vodacom's replyOfficial
13 Jul 2015, 12:06Hello Sifisobafoza,
Thank you for the posting.
This matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Andre
Thank you for the posting.
This matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Andre
Best regards,
Vodacom's reply13 Jul 2015, 12:06
Official
Hello Sifisobafoza,
Thank you for the posting.
This matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Andre
Thank you for the posting.
This matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Andre
Best regards,
