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yaseen P

1 reviews | Active since Apr 2010

19 Feb 2015, 09:09

upgrade

so i was initially going to cancel my contract for number *** but decided to upgrade on Friday the ***, spoke to the upgrades dept an di checked on the website and it was advertised that Vodacom now delivers within 24 hours, its been 4 days and i have still not received this handset and when i called RAM they advised that their is a delay at Vodacom yet i supp**** with a waybill on Monday: U775151<br> I call vodacom again today and they said somoen will call me to verify the upgrade, why wasn't this verified on Friday, this is ridiculous so i guess i will have to wait another week.

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Replies (1)
Vodacom
Vodacom's reply19 Feb 2015, 09:18
Official
Hello yaspatel,

We do thank you for the posting

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team

Best regards,