GS
Gloria S
1 reviews | Active since Jul 2015
19 Aug 2026, 17:07
Upgrade
Dear Vodacom Team, I am writing to follow up on my upgrade request. I have already contacted the Sales Centre and was advised that the upgrade would be confirmed within 48 hours. However, more than 48 hours have passed, and I have still not received any confirmation or update. Could you please check the status of my upgrade request and advise when I can expect confirmation? I would appreciate your prompt assistance and look forward to your response. Kind regards, Gloria September ***
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Vodacom's replyOfficial
20 Aug 2026, 08:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Aug 2026, 08:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
21 Aug 2026, 15:13Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As discussed, you have been advised regarding the stock. Regards Consumer Website Team
Vodacom's reply21 Aug 2026, 15:13
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As discussed, you have been advised regarding the stock. Regards Consumer Website Team