Upgrade

Item: Vodacom
Rating: 1
Author: Talita E

I have upgraded and was noy happy with my device. Within my 14days i requested for it to be collected and returned. Ram courier collected the phone and 24 hours later returned it to me. Now vodacom sales and upgrades has no answers. No one can assist me.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

14 Dec 2018, 06:36

Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply14 Dec 2018, 06:36

Official

Best regards,

Vodacom's replyOfficial

07 Jan 2019, 15:28

Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that there is no records of a Collection being arranged. Please call ***4 for any further assistance. Regards Consumer Website Team

Best regards,

Vodacom's reply07 Jan 2019, 15:28

Official

Best regards,

Upgrade

About

Community

Businesses

Follow Us