Upgrade

1. I upgraded my current contract through Vodacom online. On Friday 07 December 2018 I have received 2 (two) devices, they are Apple iPhone XR one blue and one corel in color. 2. I phoned customer care and they said I will have to return one device and they will give it to the operator who helped me the first time. On Friday they said it was Linda. They promised she will phone me with in 5 minutes. 3. Today is Monday 10 December 2018. Nobody phoned me back as yet. 4. I did phone this morning at about 08:02 to request progress. And I was informed I have to return both the devices and re apply for upgrade. They said it will be escalated to Luanda. 5. I am confused now because every time I phone I get a different answer and nobody from Vodacom can solve my problem 6. The last time I returned something to Vodacom, I had to wait 3 months and pay for the device. 7. I don’t have all that money to pay for something I am not going to use.