Upgrade
I order a phone, but changed my mind and refuse the package as instructed by Vodacom. The tracking number for RAM is K ********** . If you track the parcel, you will notice that it was retunrd to Vodacom Client Site on 15 September 2017 & it was signed for by Solly.
If I try to upgrade online now, I get the error : ImComplete order exist for MSISDN.
When are you going to cancel the order, so I can make an upgrade???
Helpful (0)
Replies (3)0
Replies (3)'s updateReviewer Update
02 Oct 2017, 12:01Cellnr is ***
's update02 Oct 2017, 12:01
Reviewer Update
Cellnr is ***
Vodacom's replyOfficial
02 Oct 2017, 12:31Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Oct 2017, 12:31
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Oct 2017, 15:53Good day,
Feedback has been provided.
Regards,
RM
Best regards,
Vodacom's reply12 Oct 2017, 15:53
Official
Good day,
Feedback has been provided.
Regards,
RM
Best regards,