1 reviews | Active since Sept 2016
Upgrade
I want to upgrade my device and I know its early but I am willing to pay the device fee for both devices until the one is eligilbe for an upgrade and they say its impossible. I mean like realy. I have been a loyal customer for so many years and my contract amounts to thousands every month and they wont allow me this one favour. I am even willing to migrate to a higher plan if it would allow me to upgrade now.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,