Upgrade

I upgraded my cellphone and contract from the top up package to smart s package as I was told that the top up was no longer available. I had a blackberry before and chose a sony m2 aqua this time. The package I chose said I would have 200 meg data a month to use and 75 mins call time. I was forced to do a sim swap too for extra cost to myself too. What the sales person failed to tell me is that this package would only be activated from 01 May and that all data and air time that I had from my BlackBerry would be immediately cancelled and that my new phone would be USELESS to me until 01 May. So I must sit for a week without being able to use my phone for not even a simple phone call. Not too mention the price increase which I was not informed about but quoted on the old price. This is totally unacceptable from Vodacom as far as giving a cellular service to its long and loyal clients and absolutely bad sales practice from this sales person who is obviously just trying to make a sale to get his commission from it. I am highly upset and dissatisfied with this service from Vodacom and will terminate all 4 of my contracts as soon as I possibly can.