Upgrade

<p>Vodacom contacted me Friday 4th of August and I was due for an upgrade, upgraded to new package and they said delivery would be Monday 7th of August, phone was never delivered on Monday and they said will be on Tuesday 8th bfore 1PM, at 1PM I had to leave my office and courier fot to my office at 15:00, I requsted for it to be delivered today 10th August and now looking at the tracking number it was send back to Vodacom and contacted Vodacom and need to re apply for the upgrade now.<br /><br />What is happpening Vodacom, between you and your courier company which is RAM I now have to go through the process again!! this is shocking, almost a week later and promise is upgrade is next day delivery, could some please contact me back now or I will for sure go MTN way, been with Vodacom for past 14 years. please assist and sort this out for me urgently!!!</p>