CJ
Charmaine J

1 reviews | Active since Feb 2013

03 Jul 2017, 14:10

upgrade

<p>i upgraded my contract online. twice it just gets cancelled phoned now again to ask where is the phone they tell us no stock but your online shows stock available. Really pathetic. they cant inform you to let you know we must phone in</p>

0
Replies (2)
Vodacom
Vodacom's reply03 Jul 2017, 14:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply09 Jul 2017, 09:28
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team