cC
christoff C
1 reviews | Active since Feb 2012
16 Mar 2017, 10:18
Upgrade
<p>It is really sad that Vodacom advertise that if you upgrade online you will receive your phone within 24 hours. They show that they do have stock, but after upgrading they suddenly do not have stock when you enquire about why no delivery is taking place as is promised when doing the upgrade, after 14 days still no Phone, even though it is till showing on their website "Stock available".</p>
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Replies (2)
Vodacom's replyOfficial
16 Mar 2017, 10:42Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Mar 2017, 10:42
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
cC
christoff C's updateReviewer Update
20 Mar 2017, 22:32Now three weeks later and still now one has contacted me
cC
christoff C's update20 Mar 2017, 22:32
Reviewer Update
Now three weeks later and still now one has contacted me