1 reviews | Active since Mar 2017
<p>I did a upgrade more than week ago they said to expect to delivery within 3 days. 3 days passed still no phone then I phoned they said no phones in stock will receive on friday and delivery on monday. Monday came and monday passed no phone then I phoned again as I received a message that my upgrade has been reversed they said that there is no Samsung gear 2 in stock I said leave the gear just send the phone on Tuesday morning I received an email with the quotation what my monthly payment will be they said on the phone that Ram will phone the day of delivery we are now at Wednesday I still have not received my phone when I phoned at 13:00 today they never sended through the accepted quotation and the quote is expiring tomorrow this is now rediculous the person on the phone said that someone will come me back and still no one has phoned I have never received such bad service from vodacom and I have never struggled with an upgrade like now. I expect this problem to be resolved AS SOON AS POSSIBLE!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.