Upgrade

<p>I phoned to upgrade and a few days later no one contacted me. I then spoke to a manger 4 days later who promised that he will complete the upgrade. When you phone to speak to a manager they cannot transfer you or they are on lunch or on training. I have never received such bad service ever. It seems when they dont want to talk to you anymore they just drop the call or transfer you to the part where you must rate them.</p> <p> </p> <p>I asked a few times if i should just cancell and they say no but no one can actually assist you.</p>