UPGRADE

<p>Since upgrading in October my account has been a disaster, first there was additional charges added for sim cards and an upgrade fee which shouldnt be there as i upgraded online and then they debited my acount more than what was on the invoice this is however not the first time, calls will show i had the same problem in april/may/june</p> <p> </p> <p>After being on the phone for 40 mins being transfered from department to department they say my account is in arrers , which is not true as i have a debit order which comes off religiously. Now they will not turn my caller id on as they say there is a hold. </p> <p> </p> <p>This is terrible service Vodacom .... its absolutely ridiculous that i get no resolution or refunds from the greedy hand vodacom has shown me.</p>