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<p>After getting a brand new Samsung S7 edge upgrade on my contract the phone was faulty. I returned the phone 2 days after receiving it which was well within the 7 day period in the contract. I was told that the phone would be sent for repairs after 9 days the I got the phone back and them returned it again as the problem was not fixed. No one at this Bayside branch seem to know what they are doing. No one was able to assist me. The manager did not even make eye contact with me when I was explaining my disappointment. It has been over 25 days that the phone has been given back the first time. And I have not received any feedback. This is utterly disgusting treatment from a provider that I have been loyal and a good customer too. This is an expensive top of the range phone and I am extremely ****ed off with vodacom bayside. I would not recommend this store to anybody. People should be made aware. Vodacom need to address the staff especially the manager of this store. </p>