1 reviews | Active since Sept 2013
<p>Upgrade two contracts in July with Vodacom.Operator told me will received handset lg k4 and R100 airtime, 250 MB and once off 5GB to update phone on each contract for R129 subscription each.</p> <p>Before upgrade received R100 airtime and 100MB for subscription of R100.</p> <p>On 1 Sept upgrade contracts start and received only R110 airtime no data.Phoned vodacom each time wrong department phone this and that number,in total about 6 hours on phone holding on no help.PHATHETIC.</p> <p>Please cancel both contracts whith imediate effect with no cost to me, because according to me I dont received benefits as agreed with operator who did upgrades.Feel free to pull recordings of phone call when upgrade was done to confirm.Acording to me there is no binding contract.Contract numbers is ********** 465 and ********** 029.You can contact me on ********** 409 when contracts are cancelled.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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