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jaco E

1 reviews | Active since Apr 2013

14 Feb 2015, 10:00

Upgrade

Hi,<br> <br> Our account was in Rehab for 6 months, now its out of Rehab, and they say we can only upgrade to a R100 Top Up, we had an issue 6 months ago and sorted it out and paid up any outstanding amounts. We are loyal to Vodacom and waited the 6 month period and now we still have too wait??<br> <br> I don't want to leave Vodacom but if they don't allow us to upgrade we will be forced to move to another service provider<br> <br> Kindly assist us on Vodacom Acc No: B***<br> <br> We have another account by Vodacom (Acc No: I***)<br> <br> Combined we spend over R230 000.00 a month at Vodacom<br> <br> Your assistance will be highly appreciated <br> <br> <br>

0
Replies (1)
Vodacom
Vodacom's reply15 Feb 2015, 11:00
Official
Hello jaco4411,

We apologise for the delay in resolving this matter.

One of our consultants will contact you to assist with this issue.

Kind regards
Consumer Website Team

Best regards,