Upgdade takes 6months

<p>I was due for upgrade and did so early February 2016.My account was migrated to a C3D system,which caused its own trouble seeing that Apple Stores for example didn't have the system yet,which meant that Vodacom head office had to generate the upgrade.For no apparent reason,my upgrade order was deleted 3 times which meant that I had to keep on paying according to my old contract,which costs more than double than what the new one would.No one took responsibility,no one could fix it and I just had to keep on paying!A manager at a Vodashop finally forwarded a complaints e-mail on my behalf and my upgrade was successfully completed.Up to this point,no one has contacted me or offered to credit me for all the extra money that I paid...and as far as I know,the iStore is still waiting for log ins on that system.??</p>