SL
Sizeni L

1 reviews | Active since Oct 2017

23 Oct 2017, 11:35

upgarade saga

i did an upgarde online for Apple iphone 6 32gb,which i receive the following day that was in May.I have been phoning them every month to tell them that they have billed me for my old phone ,they always say end of the month i will receive my new bill,till now its October still NOTHING

0
Replies (3)
Vodacom
Vodacom's reply23 Oct 2017, 12:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply30 Oct 2017, 08:34
Official

Good day Sizeni,

This query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian

Best regards,

SL
Sizeni L's update30 Oct 2017, 08:47
Reviewer Update
Thank you so much