Updating my contract

<p>Well where do I even begin..</p> <p>I've been trying to phone vodacom for a little over 3 hours now just to upgrade my cellphone contract</p> <p>I have tried many different ways such as phone Email and talk to a consultant over the Web. Ha ha ha no luck either way. </p> <p>When I phoned I was placed on hold for over 30 min and then the call gets put down or get cut</p> <p>I got through once asked the guy to please hold while I quickly answered my work line then he put me through to the rate call voice prompts thing without even helping me..</p> <p>After asking over the Web I had a call that didn't even ring long enough for me to answer. I tried re- calling that number that called me and there was no answer there either I never knew it could be this difficult to do one simply cellphone upgrade</p> <p>I've been a customer with vodacom for many years and I've never had such bad service or call assistance in that whole time. I would rather move to mtn or Telkom if it means I get better assistance </p>