1 reviews | Active since Dec 2013
Update on Vodacom Con-tracts
Greetings,
I'm following up with last month's report about Vodacom. Here is the link to the original: https://www.hellopeter.com/vodacom/reviews/vodacom-con-tracts- **********
So here we are another month later and Vodacom has done nothing other that to check the automated check box on Hellopeter, automated reply sent!
What else has happened? Absolutely nothing! Vodacom in basically saying sue us, we don't care.
Anyway I hope anyone thinking of taking out a contract considers the level of service offered by Vodacom, or lack thereof, and opts to use another service provider. It is not simply about service, it is about the malicious nature of the company and the internal policies that are designed to ********* the end user to pay money they don't ow or have your credit record trashed in a ********** way by a "Reputable" company that mechanically does whatever they want, because what are you going to do about it?
Evidence based complaints like mine are last in the see of complaints on Hellopeter, and all Vodacom needs do is send an automated reply to everyone, so that their rating on hello peter says they reply promptly...
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
