NF
Neil F

1 reviews | Active since Sept 2012

07 Oct 2015, 15:49

Update on previous complaint: More bad service..

See previous post below:<br> <br> http://hellopeter.com/vodacom/complaints/no-feedback-and-stupid-excuses-***<br> <br> The exact description above repeated itself. Phone sent back to Polokwane, this time with iCloud disabled. Again the phone was sent back immediately WITHOUT anyone phoning me beforehand EVEN AFTER I REQUESTED THAT THEY PHONE ME BEFORE SENDING IT BACK WITHOUT REPAIRING IT. The excuse now is that iCloud should be disabled on ALL my apple devices! This is ludicrous, I actually need it on my other devices.<br> <br> Also, no notification sent from Lephalale when phone arrived, so if I don't phone them it will stay there until the end of time.<br> <br> I will collect my phone and rather take it to a ***** \iphone repair centre"";15/10/07 16:21;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;860386;893390;29;2;0;0;0;0;2;NULL;NULL;NULL;15/10/07 15:50;15/10/07 13:50;no delivery;;;;I have placed an order on L'Occitane's website on 10th Sep, then i received an email the next day says my order has been dispatched. But i haven't received it after a week, so i contacted the customer service to confirm the delivery date, then the customer service rep**** me that one of the items in my order was out of stock, but they will send it out on 18th Sept.<br> However, until today, i have not received anything, and no one has rep**** my query message that was left from the website.<br> Can anyone please confirm when will i receive my order? Order number ***1 . ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;901667;870538;18;2;0;0;0;0;2;NULL;NULL;NULL;15/10/07 15:46;15/10/07 13:52;**********;7,10E+12;All;***;This is a warning to people out there, this company called Loan Spotter is a *****, they state they provide a loan service and without you signing and agreeing for their assistance they still take money out your account via debit order without you even getting a loan from them. <br> <br> Do not apply through this company. <br> <br> I tried emailing and phoning them to no avail. They dont respond in any way. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;849257;688396;32;2;0;0;0;0;2;NULL;NULL;NULL;15/10/07 15:45;15/10/07 13:54;***;9,11E+12;uif;***;Hi i app**** in May month for eternity uif and i still didn't receive it yet and all they tell me is that they don't know why it is not been approved. I was at the office a few times to take paperwork in that was already been submitted. I think it is unacceptable. Thank you;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;733641;893391;2;5;0;0;0;0;5;NULL;NULL;NULL;15/10/07 15:48;15/10/07 13:59;Amazing builders - will do it again!;7,60E+12;Warren Varrie;***;After hearing all the horror stories about building a new house, I can only give the highest compliment to Warren, Conway and their team. We built my dream home together and i can honesty say that i enjoyed the majority of the process and would do it again together. We worked together as a team, where I valued their honest opinions and feedback, they assisted in helping me manage my budget, we came up with solutions where budget was challenging and every issue I had it was dealt with professionally and efficiently. <br> When I did get very stressed and upset about something, we would deal with it and move on. <br> if you are looking to build a house and want an experience that you enjoy, trust the builders - then please consider using BlueCube Construction. Whilst not the cheapest - you do get what you pay for!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;903907;824418;38;2;0;1;0;0;2;NULL;NULL;NULL;15/10/07 15:44;15/10/07 13:59;Worst ISP Ever;;;***;I had issues with my internet since July with either slow connection and then finally in September NO line at all. I have called several times, emailed and logged queries on Facebook but every time with broken promises, that is IF they come back to me. My patience run out! I have been the one that loosing money and have to call every time to get feedback. I am done with Axxess, I will take this matter to the small claims court to get my money back! Cheers Axxess!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;217625;893392;1;2;0;0;0;0;2;NULL;NULL;NULL;15/10/07 15:57;15/10/07 14:01;WORST SERVICE OR IS IT A **** - PART 2;7,81E+12;Wesbank Finance;***;) I than look for another type of vehicle, HAVE to call Webank again and inform them accordingly, INSTEAD of amending the existing contract, they do a new contract for me which is approved, though the interest rate seems high ???<br> 7) I now have two open contracts with Wesbank, which I have now discovered affects my credit rating, hence the higher interest rate.<br> 8) I have been advised that the best option with be dealer finance, which I than pursue.<br> 9) An approved dealer indicates that STANDARD BANK has APPROVED my application, but Wesbank has declined it ??????<br> 10) I than have to call Wesbank (not very simple, as during lunch time it appears the call-centre is closed). Finally get hold of O'Neil (who seems to speak English fluently but cannot understand it) and he transfers me not to the requested department.<br> 11) I than speak to Elony Mtshakazana, and explain to her the situation, she agrees that as a result of the open application my credit score(which is proportional to the interest charged) is SKEWED. IS FNB TRYING TO CHARGE ME A HIGHER INTEREST RATE MY NOT CLOSING THE INTITIAL APPLICATION ???.<br> <br> END PART 2<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;691171;893393;12;2;0;0;0;0;2;NULL;NULL;NULL;15/10/07 15:51;15/10/07 14:01;Paid for but not delivered;;Cheston;***;Ordered supplies from this company, stock still not delivered two months later. Inquired numerous times, with no results.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;473415;748993;14;2;0;1;0;0;2;NULL;NULL;NULL;15/10/07 16:01;15/10/07 14:03;Can someone give me some feedback please?;8,91E+12;N/A;***;I placed an order online on 28 September and every day when i check the progress of the order it stays on the status of \processing\"".<br> I inquired online as well as sent an email as to what is going on with my order and when i can expect delivery and have still not received any feedback.<br> My order number is ***"""

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Replies (1)
Vodacom
Vodacom's reply07 Oct 2015, 16:21
Official
Hello neilfourie,

Thank you for the posting.

A consultant will be in touch with you soonest.

We apologise for any inconvenience caused.

Regards
MK
Consumer Website Team