Update on previous complaint.

Following my previous complaint here, I was contacted by a Vodacom agent. He promised further follow-up on the issue but I haven't heard anything since. It was the same with the call centre operator earlier. Promised someone from technical services would contact me but they never did. Vodacom need a system whereby items that are 'actioned' do indeed get 'actioned'. It seems as if one operator passes the buck to the next but doesn't check to see that "next" has done anything.