update on pending application

Item: Vodacom
Rating: 1
Author: ANATHI L

Last week 18 March 2026 app**** for a cellphone contract and got response really quick, but my application has been pending since last week no response and I even uploaded my supporting documents which, but no response been writing emails for follow up but there is no communication from your side.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

24 Mar 2026, 15:15

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team.

Best regards,

Vodacom's reply24 Mar 2026, 15:15

Official

Best regards,

Vodacom's replyOfficial

26 Mar 2026, 17:32

Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team

Best regards,

Vodacom's reply26 Mar 2026, 17:32

Official

Best regards,

update on pending application

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